environmental policy | ISG

Social value

We aim to produce and support sustainable business, which has a positive impact on existing, new and evolving communities through added social value. Our goal is to make a real difference to people’s lives by enhancing the social, environmental and economic well-being of the communities in which we operate.

  • Debbie Hobbs

    Debbie Hobbs

    Group Director for Sustainable Business

Find out more

social value | ISG

What is Social Value? 

  • Social Value refers to the wider impacts of projects and programmes including the wellbeing of individuals and communities, social capital and the environment.

  • It’s all the things we do as a responsible business to support communities, the environment, our charity partners, the local economy and ISG staff to leave a positive legacy

  • However big or small – it's Social Value.

Our targets

Our social value policy commits us to going further than solely achieving client KPI's, ensuring we achieve a minimum of 25% social value on every project, compared to the contract value, as costed by the Social Value Portal.

social value graphic | ISG

Britishvolt - ISG thumb windmill

Britishvolt. Re-energising the North East of England, one lithium-ion battery cell at a time…

Britishvolt Gigaplant, Cambois, UK

We are committed to:

  • Assessing local needs and engaging stakeholders. We are committed to starting our involvement before we submit a tender return, by getting to know the area and identifying what is valuable to the local community. 

  • Developing community partnerships. We aim to use ‘Appreciative Inquiry’ techniques wherever possible, to involve the community in setting project objectives and targets, and feeding back on whether they have been delivered. 

  • Leaving a long-term legacy. We believe that to ensure we deliver a positive legacy, we must stay involved with the communities in which we work for the longer term, ensuring we follow up with our ‘Appreciative Inquiry’ community groups, and measuring the long-term value the community feels has been brought by the project. 

  • Delivering measurable social value. We are committed to measuring the social value created across all ISG activities using the National Themes Outcomes and Measures (TOMs) Framework in the following categories:
  • Jobs: promoting local skills and employment
  • Innovation: promoting social innovation

  • Environment: protecting and improving our environment

  • Growth: supporting growth of responsible regional business.

Commercial offices need to become a physical manifestation of a brand’s commitments

Sustainable Buildings Monitor | ISG

International data consensus will transform our sector’s net zero response

social value graphic | ISG

Click here to download our full social value policy

Debbie Hobbs

Debbie Hobbs

Group Director for Sustainable Business