Culture | ISG


Our culture

Our culture runs deep - it drives our people every day.


Our core values are at the heart of what we do and how we do it. They reflect our bold ambitions and drive us every day by inspiring our teams to deliver high quality, innovative work.

Values and Culture

Careers culture | ISG

Diversity and inclusion

We care deeply about diversity and inclusion in the workplace, and we work hard to make sure that, whatever your background, you’ll feel empowered and accepted at ISG. We believe our individual differences are what make us who we are, and we’re committed to supporting equal opportunities in employment while opposing all forms of unlawful or unfair discrimination. Why? Because our ability to innovate, challenge conventions and develop bold new solutions depends on embracing different opinions and welcoming new perspectives.  

So, we believe your career should only be limited by your own ambition. We’re proud of our dynamic workforce, and will continue to recruit people from a variety of backgrounds, cultures and beliefs into our business. Because we know that diverse organisations perform better.

Young women's Trust pledge | ISG

Young Women’s Trust pledge

A diverse workforce is vital, so we’re working hard to ensure the people who work for us better reflect society. We recognise that gender diversity is an area where our industry needs to change, which is why we signed the Young Women’s Trust pledge. It means we’re committed to recognising the value of gender diversity and helping more young women into apprenticeships. By developing our apprenticeships into a fully inclusive experience that covers the wide range of on-site and office-based roles, we aim to attract a more diverse range of talent.
Women in property | ISG

Women in Property network

We work with clients in various industries and sectors, from a wide range of backgrounds. It’s crucial that our workforce reflects this diversity by including people with different experiences and perspectives. The Women in Property network’s events help to actively develop an industry that is balanced, diverse and inclusive by creating opportunities, expanding knowledge and inspiring change for women. As a proud champion of the network, we are supporting the continued development of the next generation of construction professionals.
Group of ISG employees and armed forces soldiers in a group photo

Our armed forces community

ISG has made a commitment to the Armed Forces Covenant, a promise that those who serve or have served in the armed forces, and their families, are treated fairly. 

We have now received a Gold award, recognising our commitments as part of the Defence Employer Recognition Scheme. 

From employee benefits to new opportunities and charity support, we celebrate our armed forces community and share their inspirational stories. 

Apprenticeship programme | ISG

Apprenticeships and The 5% Club

We’re always looking ahead to ensure we create a sustainable business, and are committed to creating high-quality apprenticeships and early careers programmes that attract and develop the very best. Through our Level 3 Professional Construction Practice qualification and our World of Work Experience (WOWEX) programme, we're introducing construction to new generations. As a member of the 5% Club, we’re committed to having at least 5% of our people in ‘earn and learn’ roles by 2024 and aim to increase the diversity of people working in our business.

Nicola Coughlin Thrive Story | ISG

Early experiences taught Nicola an important lesson; it only takes one person to give you the confidence to break boundaries and fulfil your potential.

Nicola Coughlin, Technical Services Director, London, UK


Protecting the planet is no longer a choice, but an obligation.

We drive revolutionary change in our industry, promoting the sustainability agenda through our business operations, and supporting our clients to achieve their sustainability goals. We want to create a place where our people can thrive in our business, deliver performance we can be proud of, support communities who are better for knowing us, and ensure environments are both protected and enhanced. With the steps we are taking as a business to commit to a sustainable future, we are dedicated to ensuring that we accelerate this change as soon as we can, by taking our people, suppliers and contractors on the journey with us.

Sustainability at ISG

Culture | ISG

“The aim shouldn't be to minimise damage to the environment, but to ensure that every action we take leaves a net gain society.”

Debbie Hobbs, Group Director: Sustainable Business

Health and wellbeing

At ISG, one of our core values is ‘Always Care’ and to us, this doesn’t just mean caring for our customers. It means caring for our people and the communities we work in, too. By using our expertise and resources to support our people and our market presence to benefit our local and global communities, we help to create a world where everyone can flourish.
Culture | ISG

Caring for our people

Caring for the health and wellbeing of our people is essential to our business success. That’s why we developed our ‘Choose safe. Choose health’ programme, which makes sure we put health and safety at the top of our agenda in every project, every day.

‘Choose safe. Choose health’ goes beyond the typical approach to physical safety on sites. We realised that health issues are far more dangerous than safety issues on site, so it puts a greater emphasis on physical, mental and emotional health, while still aiming to reduce accidents. How? By linking health and safety to the choices all of us make every day. So, across our worldwide business, the programme empowers our people to advance health and safety through our actions, our words and our ideas. By engaging everyone every day, we’re creating a new way of working together to keep us all safe and healthy.

At the same time, we’re always reviewing our programme of health and well-being support for our people, including new approaches to mental well-being and critical incident aftercare. Our partnership with Mental Health UK (MHUK) and similar organisations in other regions encourages a more open dialogue on mental health. Join us and you’ll also have access to the Aviva Well-being and Digital GP apps to support your personal health and well-being.

Health and Safety
Caring for our communities | ISG

Caring for our communities

Research into mental health in the construction industry shows that up to 57% of construction employees have experienced mental ill health issues at work. In response, we developed relationships with several mental health charities around the world, including Mental Health UK (MHUK).

Through our UK Partnership with MHUK, chosen by our employees, our aim is to reduce stigma surrounding mental health issues in our business and the broader industry by raising funds [and a legacy] to support their work. We set an overall fundraising target of £300,000 over the life of the partnership, which will make a big difference to MHUK and its service delivery partners. It will help to fund services like their support helpline, their in-depth advice service, and community support groups across the country. Most of all, it will help raise awareness of mental health issues and enable people around the UK to access the support they need.
Ethical responsibility