Hotel and hospitality construction services

At ISG, we know hospitality. Our portfolio spans geographies and project types, and includes some of the world’s most recognisable hotels and leisure brands. We endeavour to understand the issues you face every day, from the need for shrewd scheduling of works to the importance of an uninterrupted guest experience. We know how to turn design concepts into reality, delivering high-quality construction that helps you and your clients stay competitive.

Just as importantly, we know more than hospitality. ISG brings together construction, technology, development and fit out solutions to offer you a coherent service from start to finish, whether we are building new or renovating an existing structure. We boast an unrivalled depth of diverse skills, ranging from preservation of historic listed premises to state-of-the-art new buildings in dense urban settings, to ensure your project teams are staffed with the right people at the right times. We work across sectors, blending lessons and insights from retail, workplace and beyond to the benefit of everything we do.

Stylish spaces for future generations

Old meets new at luxury Paris boutique hotel: We are highly experienced at transforming old, often protected buildings into modern hotel environments. Given the nature of the hotels and hospitality sector, these buildings are often located in well-travelled and highly populated areas, making them major logistical and security challenges. Our creation of 12 luxury suites at the Hôtel Splendide Royal on Paris’ famous rue du Cirque – only five minutes from the Élysée Palace – required major structural and electrical upgrades to transform the former 1897 townhouse into an elegant setting for all the family. The ambitious project is now a five-star retreat in one of Paris’ busiest areas, and a highly regarded addition to the Roberto Naldi Collection of boutique hotels.

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Hôtel Splendide Royal, Paris, France - ISG
Devonshire Club, London, UK - ISG

Adapting your environment to meet demands

From warehouse to award-winning luxury: We are often asked to investigate how to increase the lettable floor space for our hotels and hospitality clients. We understand that this is a vital part of improving your company’s bottom line. Our work at a private members’ club in London was deemed so transformational that it picked up two National Association of Shopfitters Design Partnership awards. We radically altered the internal space in two buildings – one a listed former warehouse – to create 68 bedrooms, a club lounge, library, gymnasium and spa, a 1,000 sq ft winter garden, private dining areas and meeting rooms, all finished to a luxury standard.

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Bringing Scotland’s listed buildings into the 21st century

Restoring Scotland’s heritage: The Hamilton Grand, formerly The Grand Hotel, is a century-old Scottish estate overlooking the North Sea, West Sands Beach and the Old Course at St Andrews. The iconic, Grade B listed building of red sandstone was the epitome of Scottish luxury when it first opened. ISG’s expert refurbishment team was employed to restore the exterior of the building as well as parts of its interior. By building a whole new layout, we created 26 new luxury apartments, supported by residents’facilities including a private lounge,internal courtyard, a bar and a restaurant in the basement. Not only have we helped to preserve a piece of Scottish history, we have also helped to ensure it is fit for the modern age.

The Hamilton Grand, St Andrews, UK - ISG
The Hard Rock Hotel, Dubai - ISG

Between a Hard Rock and a hard place in Dubai

Rubble, rock and roll: Our fit out capabilities are often called upon during the build process. Our mock-up of a five-star guestroom at the unfinished Marina 101 Tower in Dubai was turned around in just six weeks to help clients and guests visualise the completed environment. The building is the largest residential tower in the world, and home to the first Hard Rock Hotel in the Middle East. Our team worked around the main contractor as they continued to build the 101-storey structure, utilising specialist materials sourced from around the world and a high number of bespoke designs, all within a very short lead-in time. We responded quickly and worked flexibly to deliver on time for our client.

Georgian offices to boutique townhouse

London hotel celebrates its heritage: The Zetter Townhouse is made up of two unique hotel offerings in east and west London. The original Georgian buildings were formerly used as commercial office spaces before ISG completely stripped back the environment and reconfigured the internal space, working hard to retain the unique character of the buildings and the splendour of its listed façades. These projects highlight how profound changes can be implemented in spite of the heritage, logistical and technical challenges. We installed new gas, electrical and water mains, created new lift shafts and reinforced the roof level to support new mechanical and electrical equipment.

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The Zetter Townhouse, London, UK - ISG


  • Paul Beaton
  • Regional Director, Scotland