Agile hotel construction services, driven by technology

At ISG, our vision is to be the world’s most dynamic construction services company. For you, our customer, this ambition means you get absolute delivery assurance from an agile, fast-paced and forward-looking construction services company.

Technology – from complex engineering services to specialist IT consulting – lies at the heart of everything we do, which informs better methods of construction and smarter, more integrated solutions.

Just as important is the delivery dynamic – how we work with you and our trusted supply chain throughout our projects. We understand hotels’ needs for uninterrupted business, and so we work closely with you to ensure the hospitality environment is as productive as possible during construction. We believe these relationships, built on trust and mutual understanding, contribute to smarter programming, new thinking, and ultimately more successful places.

Installing intelligent systems into established estates

Asia’s smart hotel: We know how to plan strategically to minimise the effects of a significant technical upgrade. Our improvement to the systems at Le Meridien in Kuala Lumpur has seen the hotel enjoy considerable connectivity advancements. It was delivered within a live environment utilising a phased handover scheme. We refreshed 419 rooms with the brand’s contemporary new design, helping to improve levels of natural daylight as well as introducing translucent partitions into the bathrooms. Corridors and lift lobbies were refreshed as well as the mechanical and electrical infrastructure. We also provided a new 100-person restaurant on level eight combining inside and outside banqueting, and the stunning Club Lounge on level 33 complete with an interactive kitchen area.

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Le Meridien, Kuala Lumpur, Malaysia 02
Cameron House, Loch Lomond, UK - ISG

Framework opportunities ensure trust and commitment

Building partnerships with De Vere: Being a framework contractor for leading global hotel brands like De Vere is testament to our commitment to quality, customer care and understanding business requirements. Our hotels and hospitality teams around the world can advise on market trends and respond quickly to new opportunities. We have delivered consistent and varied work for De Vere, including a luxurious five-star hotel in Scotland called Cameron House. Located on the banks of Loch Lomond, we converted the basement area to create six new bedrooms, and split internal spaces to create new function rooms.

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Brand guarantee at global hotspots for top hotel chain

Delivering consistency for InterContinental: International companies need to feel assured that their vision and values remain consistent around the world. They need a contractor who will not only deliver a good product but also protect their brand. Luxury hotel company InterContinental is located in more than 60 countries and we have helped them with both fit out and new build opportunities in various territories. We fitted out London’s InterContinental Westminster Hotel in just 39 weeks, complete with 256 bedrooms and 44 suites, as well as the five-star hotel’s American themed Blue Boar Smokehouse & Bar. Meanwhile, in the Middle East, we fitted out a two-level residential suite at the InterContinental Hotel in Dubai Festival City consisting of an internal staircase, marble flooring, a gym, large meeting rooms and plush carpet.

InterContinental Westminster Hotel, London, UK
Starwood Hotel Group - ISG

Community engagement in Asia

Starwood projects draw on local resource: We employ local trades throughout the world to help us deliver large-scale refurbishment work. We are trusted to provide hotel projects across Asia for the Starwood Hotel Group, which merged with Marriott International in 2016, making it one of the world’s largest hotel groups. This includes work at the Four Points by Sheraton Puchong – delivering a reception, restaurant, lift lobbies, ballroom, gym, office space and more – and Le Meridien hotel in Kuala Lumpur. The latter refurbishment spanned 26 floors and seven room types, as well as involving phased upgrades to the club lounge and presidential suite, restaurant, kitchen and bar.

Transforming Singapore’s most iconic structure

The sky’s the limit: The Marina Bay Sands hotel in Singapore combines three ultramodern skyscrapers with a rooftop infinity pool and Sky Park. It is perhaps the city’s most instantly identifiable landmark. We created the 130-seat VIP Club Lounge on level 55 of Tower 2 in only 14 weeks. This major structural challenge was situated 200 metres above ground level and involved installing 10 tonnes of steel to form framing for a new kitchen ceiling as well as a steel access deck to the Sky Park – all of which was delivered within a live environment. We worked around the clock to deliver the remarkable atrium space, linking the three towers and providing a main gateway into the casino, over which we provided 36 VIP rooms. Within the Marina Bay resort, we also delivered a five-level Island Maison store for our long-standing luxury retail client Louis Vuitton located in Crystal Pavilion North – a stand-alone ‘floating’ glass structure. Our work at Marina Bay is a testament to our exemplary engineering skills and our experience in responding to varied, multifaceted construction schemes.

The Marina Bay Sands Hotel, Singapore - ISG
David Lloyd Clubs, UK

From bargain basement to luxury leisure

Giving tired spaces a healthy boost: Developers and landlords ask for our services to transform tired real estate into rejuvenating places. Installing leisure facilities in existing buildings can be a technical and logistical challenge, from creating new floor levels to support swimming pools to providing high-level spa and gymnasium space. We work regularly with a leading health club provider in the UK to provide gym spaces, refurbishments and upgrades in established buildings.


  • Paul Beaton
  • Regional Director, Scotland