Building flexibility: ISG's public sector capability

No public sector body and no two sets of building challenges are the same. At ISG, we have equipped ourselves with a broad range of experts and expertise to ensure we craft the right responses to your needs. From construction and fit out to refurbishment and technology services, we provide end-to-end solutions, bring the right people to the table, and align ourselves around your vision.

We have a strong track record of delivering a wide range of environments in the public sector, and make sure we put effectiveness, efficiency and value for money at the heart of our delivery strategy. Across frameworks – and our Agility fit out offer, which specialises in small works – we provide anytime projects an everyday service to meet your ongoing property needs. Nothing is too complex or too small. We are set up to respond quickly, mobilise efficiently, and solve your problems effectively.

Creating the model school environment

Innovative and affordable construction projects, courtesy of the Agilis model

Our delivery dynamic in the education sector focuses on bespoke, collaborative approaches to construction. This is evident in our work alongside architecture firm, Stride Treglown, who worked with us to form a cost-efficient template for delivering the model school environment. Called the Agilis model, the design guarantees modern, dynamic and affordable educational environments which work across a range of locations, building types and budgets. This innovative offer is built on a collaborative approach, an understanding of the pupils who will be using the space, and the school bodies looking for affordable, quality construction. For example, we have delivered three standard schools for the Vale of Glamorgan, and are working with the Welsh government to development a post-occupancy toolkit for use across all new schools in Wales.

Pimperne CE VC Primary School, Pimperne, UK
Everton Free School, Liverpool, UK

Going above and beyond framework expectations

Building on our ‘added value’ for the North West Construction Hub

We know that many of the ‘added value’ items on frameworks have now become standard requirements. We are constantly challenging the notion of what is expected from a contractor, particularly in environments with lean budgets and time restrictions. Our delivery dynamic focuses heavily on collaboration, sustainability, local employment and learning opportunities, and greater certainty around cost from day one. This is why we secured 35% of all medium-value projects as part of the first North West Construction Hub (NWCH) framework, delivering refurbishment, new build, fit out and design work for local government and education providers, to a value of circa £135m. We continue to be one of the NWCH’s most trusted construction partners, serving over 65 local authorities, independent trusts and blue light services in the region.

Working together for Wales

Collaboration is key at SEWSCAP2

A big part of the second iteration of the South and Mid Wales Collaborative Construction framework (known as SEWSCAP2) – carried out by Cardiff Council – is built around fair pay, targeted recruitment, training opportunities and collaboration. The framework sees 20 public sector bodies working together in a spirit of mutual trust and co-operation, sharing information and highlighting potential difficulties in the project as early as possible. The framework relates to both new build and refurbishment projects valued over £1.5m, and is used by Welsh police forces, higher and further education bodies, local authorities and registered social landlords.

Everton Free School, Liverpool - ISG
Ysgol Glantaf, Cardiff, Wales, UK
Perspective wireframe slice through BIM, detailing M&E services

In-house BIM and visualisation teams

Meeting tech-led government requirements

We provide specialist in-house BIM and visualisation teams which help you to meet your government requirements, helping to bring the construction industry into the digital age. At ISG, we believe all business environments are technology environments. Although many of our frameworks specify BIM as a requirement, we go the extra mile and put technology at the heart of everything we do. This includes utilising the latest digital innovations on our sites, from in-house applications which help to save time and money on projects, to engaging with our own expert technology solutions consultancy service, which specialises in the design and implementation of smart buildings.

Turning listed, established environments into modern workspaces

Town hall makeover

Our public sector clients require a construction services company with an expert knowledge and experience of improving established environments. Where budgets can be strained, and land at a scarcity, taking an affordable approach to modernising existing public sector real estate assets has become a big part of our success with local councils and authorities. This is particularly evident in our work at town halls, like those in Wigan, Bolton, Chester and Macclesfield, delivered as part of the North West Construction Hub (NWCH) framework. In Wigan, we provided state-of-the-art, modern office environments which allocated enough space for the council to consolidate its many regional offices into the same building. We also restored the original splendour of the Victorian building, which had been concealed since being renovated in the 1970s. We understand the pride of place historic buildings have within a community, and by future-proofing these environments, we are guaranteeing they will be enjoyed by the community for many years to come.

Wigan Town Hall, Wigan, UK
Addenbrooke’s Hospital, Cambridge, UK

Working in live hospital environments

Delivering mission-critical services with no margin for error

Our work in live hospitals is built around our experience in overcoming logistical challenges. We have methods of delivering dynamic construction services which do not disturb the critical work which goes on day in, day out, at hospitals. For example, we have delivered projects at Royal Hallamshire Hospital, Sheffield, for the Sheffield Teaching Hospitals NHS Trust, including an endoscopy decontamination unit and operating theatres. We have also provided projects at Addenbrooke’s Hospital for the Cambridge University Hospitals NHS Foundation Trust. We work around medical staff and members of the public to not impede on their activities, and ensure a smooth, agile delivery.


Zoe Price at ISG
  • Zoe Price
  • Group Director - Public Sector Frameworks
Vicky Hutchinson - ISG
  • Dr. Vicky Hutchinson
  • National Frameworks Social Responsibility Manager